Now tell any problem related to the app directly to the company, new in-app support feature released for Android users; Know the complete process of use

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  • The feature is available in 2.20.201.5 and a pair of.20.202.7 beta variations of Android
  • This facility is being made accessible by way of the ‘Contact Us’ web page

WhatsApp is all the time updating new options in accordance to the comfort of customers. In such a scenario, the firm has now launched a new in-app support feature. With this assist, it is possible for you to to report bugs or different issues in WhatsApp to the direct firm. The firm is testing this feature on the beta model, after which its replace might be given to all customers.

According to a report by WABetaInfo, the data sharing web site of WhatsApp, this feature has come to Android customers in 2.20.201.5 and a pair of.20.202.7 beta variations. This facility might be made accessible by way of the ‘Contact Us’ web page. Here customers might be in a position to kind their grievance in textual content kind and ship it.

Follow this setting

To ship your grievance to the customers Settings => Help => Contact us Have to go in Here the person will get the choice to kind their grievance and connect the photograph related to the problem. After giving complete data, he has to ship it. However, textual content messages, media information and standing updates is not going to be included in the logs offered by way of this in-app support.

WhatsApp’s support staff might be in a position to remedy the problem with the person, then he’ll discuss directly with the complainant by way of WhatsApp support chat. According to the report, the chat will cease routinely as soon as the complainant and the support staff finish the dialog.

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